BIA proposes amendments to the Electronic Communications Act

Proposals for expanding the possibility to protect commercial companies as end-users of telecommunication services have been submitted by the Bulgarian Industrial Association (BIA) to the National Assembly in connection with the discussed draft amendments to the Electronic Communications Act. In a letter to the Chairman of the Parliamentary Transport, Information Technologies and Communications Committee and the Legal Affairs Committee, BIA proposes to stipulate in the law the possibility for early termination of contracts in case of faulty behaviour on the part of the service provider. According to BIA, such a provision will result in higher-quality services and an increase of end-users’ trust.

Another proposal of BIA is to provide a possibility for resolving the disputes between consumers and providers of mobile services by the Court of Arbitration, because civil courts are too busy and lawsuits drag on for a long time. Disputes through arbitration would be solved quite rapidly.

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